If you receive a damaged or defective product, please notify us within 3 days of the delivery date. We'll guide you through the return process to ensure a smooth experience.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. And these details are necessary to provide you with better services.

We generally do not offer returns or refunds. However, we do care about our customers and will consider exceptions on a case-by-case basis. Please contact us for assistance.

Delivery charges may apply to some products. Please refer to the checkout page for detailed information on delivery fees.

Yes, you can cancel your order before it is dispatched. Once the order has been dispatched, cancellation is not possible.

If the ordered item is available in stock, it will be dispatched within 2 working days from our warehouse.

For multiple product orders, only the affected product can be returned. Please contact us for further assistance.

If the item is not available in the stock, then it may take 5-7 days to dispatch and the same will be communicated to the customer. Or the order will be canceled if it may take longer.