We typically do not offer returns or refunds, but we care about our customers. We'll consider exceptions on a case-by-case basis. Please contact us for help.
If your product arrives damaged or defective, please let us know within 3 days of delivery. We'll guide you through the return process to make it right. Your satisfaction is our top priority.
For multiple product orders, only the affected product can be returned. Please contact us for further assistance.
If the ordered item is available in stock, it will be dispatched within 2 working days from our warehouse.
If an item is out of stock, dispatch may take 5–7 days. We’ll notify you about the delay or offer to cancel the order if it takes longer. Your convenience is our priority.
When you create an account, we ask for your contact details like name, address, email, and phone number. This helps us offer you better services and a personalized experience.
Delivery charges may apply to certain products. Check the checkout page for detailed information on delivery fees.
Yes, you can cancel your order before it’s dispatched by contacting us at help.ekesvaraorganic@gmail.com or WhatsApp us at +91-8800180364. Once the order is dispatched, cancellations are no longer possible.
